PRIVACY POLICY

We are Still Form, an independent clothing brand registered and operating in the United Kingdom.

This policy explains what personal information we collect, how we use and protect it, who we share it with, and your legal rights when you use our website stillformclothing.co.uk.

We may update this policy occasionally to reflect changes to our business or legal rules.

We recommend checking this page from time to time.

Continuing to use our site after any updates means you accept the changes.

We act as the *Data Controller* for all information we collect from you, meaning we decide what data we collect and how it is used, stored, and protected.

Required by UK GDPR / Data Protection Laws

Last updated: July 2026

INFORMATION WE COLLECT FROM YOU

We only collect what we need to run your orders and support you:

Order Details: Name, billing/delivery address, email and phone number.

Payment Info: Processed securely via Stripe – we never store full card details.

Account Data: If you create an account.

Messages: Details you share when contacting us.

Site Data: IP address, device type, and browsing activity via cookies.

We use your data only for these clear purposes:

To process, and deliver your orders.

To send order confirmations, tracking updates, and support replies.

To send marketing emails – only if you actively opt-in.

To improve our website and products.

To comply with our legal obligations.

We never sell your personal data. We only share it with trusted partners who need it to serve you:

Payment providers for secure transactions.

Shipping carriers to deliver your order.

Website hosting, security and email tools.

Authorities – only if legally required by UK law.

All your data is stored securely within the UK/EEA. 

We use encryption, password protection, and limited staff access to keep your information safe at all times.

Order Records: 7 years (required for UK accounting and tax rules).

Marketing Preferences: Until you unsubscribe.

Support Messages: Up to 12 months after our conversation ends.

You can ask us to delete your data earlier where legally allowed.

We use simple cookies to keep your basket saved, remember your preferences, and improve site performance.

We do not use tracking cookies for advertising unless you opt in.

You can turn non-essential cookies off in your browser settings at any time.

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of all data we hold about you.

• Right to Correction: Update or fix inaccurate information.

• Request to Erasure: Ask us to delete your data (where legally allowed).

• Right to Withdraw Consent: Stop marketing emails at any time.

• Right to Complain: Contact the Information Commissioner’s Office (ICO) if you have concerns.

We will only send you emails about new pieces, updates, or offers if you tick the opt-in button when you sign up.

You can unsubscribe at any time using the link in every email – we will stop sending you messages straight away.

If you have questions about your data or this policy:

Email: [email protected].

We will reply within 5 working days.

You can also contact the ICO at ico.org.uk/concerns if you remain unhappy.

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